Dear Valued Customers, Amid the summer season, we're adjusting to a unique scenario as our team members take well-deserved family vacations. This temporary situation is affecting our shop and field operations, and we genuinely appreciate your patience during this time.
As we maintain our commitment to excellence, we kindly request a brief extension for email responses. Your understanding means a lot as we work diligently to meet your needs.
Currently, our SteelStuff design and fabrication divisions require approximately 5-6 weeks for turnaround. Your patience is truly valued as we handle each project with care.
The substantial increase in summer demand has prompted us to review the scope of our future work in this division. While we welcome this growth, specialized staffing is essential to uphold the high standards we, and you, expect. We extend heartfelt gratitude for your unwavering support on our journey. Despite challenges, your encouragement drives us to pursue excellence. We're actively addressing staffing matters to ensure consistent service.
Thank you for your patience, loyalty, and unwavering support. Here's to a season of progress and advancement!
Warm regards, SteelStuff
Find our lines of products below. If you are looking for a custom made steel design not found here, please fill out our Quote Form.
F.A.Q.
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How much would it cost to do this project? We provide quotes in a timely manner using our bidding software that enables us to quote accurately. The result is comparable pricing for the quality and workmanship!
When can you have this project complete? Once a design is approved, the time-to-table is easy because the software we use is part of the design phase, meaning any glitches are already worked out. Choice of finish will impact schedule, however. Our install, depending on size, can be accommodated to the customer's schedule.
Do you deliver? Yes, we can ship and deliver! All costs will be quoted for the customer depending upon customer's requirements.
What lighting works best? Can I get it through you? Our lanterns can be equipped for candles or solar lighting. Let us know what you are using and we can accommodate that for you! We have clients that have had electricians hard-wire their lanterns also. All look different and have their own beauty. Please ask us where to purchase your lighting, we will be glad to direct you!
Can you make this gas? Our Fireballs were built for wood, however, we can adjust the lower connecting steel pipe to allow a gas fitter to install gas fittings for your preference. Please note this service requires a qualified plumber.
How do you install to prevent theft? If theft is a concern, we have the experience and creativity to come up with a way to secure your piece. Is there a warranty? We warranty our piece for one year of manufacturing defects-- coating warranty is separate and is dependent upon final product. Our experience will be helpful in determining a resolution. A solution is always attainable!